Terms of Service - Kansas City AI Pro

Welcome to Kansas City AI Pro ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your access to and use of our website at kcaipro.com and the services we provide ("Services").

By accessing or using our website and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.

Please read these Terms carefully before using our Services.

1. Service Description and Scope

Kansas City AI Pro provides artificial intelligence consulting, implementation, and training services to businesses, including but not limited to:

AI Strategy Consulting: Developing AI roadmaps and strategic plans for business transformation
AI Readiness Assessments: Evaluating organizational readiness for AI adoption and providing recommendations
Custom AI Solutions: Designing and implementing AI-powered automation, data analytics, and machine learning solutions
Process Automation: Streamlining business operations through AI-driven automation
Training and Education: Providing training on AI tools, technologies, and best practices
Support and Maintenance: Ongoing support for implemented AI solutions

Our Services are provided on a professional consulting basis and may be customized based on client needs and requirements. Specific deliverables, timelines, and pricing are defined in individual service agreements or statements of work.

2. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Kansas City AI Pro.

If you are accepting these Terms on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms.

3. User Responsibilities

Acceptable Use

When using our Services, you agree to:

Provide accurate, current, and complete information when requested
Use the Services only for lawful purposes and in accordance with these Terms
Respect the intellectual property rights of Kansas City AI Pro and third parties
Cooperate with us in good faith to achieve project objectives
Maintain the confidentiality of any login credentials or access information

Prohibited Activities

You agree not to:

Use the Services for any illegal, fraudulent, or harmful purposes
Attempt to gain unauthorized access to our systems, networks, or data
Interfere with or disrupt the operation of the Services or servers
Transmit viruses, malware, or other malicious code
Violate any applicable laws, regulations, or third-party rights
Reverse engineer, decompile, or attempt to extract source code from our proprietary tools or software
Use automated systems (bots, scrapers) to access the Services without permission
Misrepresent your identity or affiliation with any person or organization

4. Intellectual Property Rights

Our Intellectual Property

All content, materials, tools, software, methodologies, and intellectual property provided through our Services ("Company IP") are owned by or licensed to Kansas City AI Pro and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

Company IP includes but is not limited to:

Website design, graphics, logos, and branding
Assessment tools and frameworks
Proprietary methodologies and processes
Documentation, reports, and deliverables (unless otherwise specified in a service agreement)
Software, code, and technical solutions developed by us

You may not copy, modify, distribute, sell, or lease any part of our Services or Company IP without our express written permission.

Client Intellectual Property

You retain ownership of all intellectual property rights in any materials, data, or content you provide to us ("Client IP"). By providing Client IP, you grant us a limited, non-exclusive license to use it solely for the purpose of delivering Services to you.

Work Product

Ownership of work product, deliverables, and custom solutions created specifically for you will be defined in individual service agreements. Unless otherwise specified, Kansas City AI Pro retains ownership of general methodologies, frameworks, and tools used in delivering Services.

5. Payment and Fees

Pricing for our Services is determined on a project-by-project basis and will be outlined in individual proposals, quotes, or service agreements.

Payment Terms

Payment terms will be specified in service agreements and may include upfront deposits, milestone payments, or recurring fees
Invoices are due within the timeframe specified (typically 15-30 days from invoice date)
Late payments may be subject to interest charges or suspension of Services
All fees are in U.S. Dollars (USD) unless otherwise stated

Refunds and Cancellations

Refund policies vary by service type and will be outlined in individual service agreements. Generally:

Upfront deposits and fees for completed work are non-refundable
Cancellation policies and fees will be specified in service agreements
Either party may terminate services with written notice as specified in service agreements

6. Confidentiality

We recognize that you may share confidential and proprietary information with us in the course of receiving Services. We commit to:

Maintaining the confidentiality of your sensitive business information
Using your information only for the purpose of delivering Services
Implementing reasonable security measures to protect your information
Not disclosing your confidential information to third parties without your consent (except as required by law or necessary to deliver Services)

For more detailed information about how we handle your data, please review our Privacy Policy.

In some cases, we may require you to sign a separate Non-Disclosure Agreement (NDA) or Confidentiality Agreement.

7. Warranties and Disclaimers

Professional Services

We warrant that our Services will be performed in a professional and workmanlike manner, consistent with industry standards. However, we do not guarantee specific business outcomes or results from our Services.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Guarantees that the Services will be uninterrupted, error-free, or secure
Guarantees regarding the accuracy, reliability, or completeness of content or information

AI technologies are evolving and complex. Results may vary based on numerous factors including data quality, business processes, user adoption, and external conditions beyond our control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

KANSAS CITY AI PRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM
WE ARE NOT LIABLE FOR DAMAGES RESULTING FROM: (a) YOUR MISUSE OF THE SERVICES, (b) UNAUTHORIZED ACCESS TO YOUR SYSTEMS OR DATA, (c) THIRD-PARTY SERVICES OR INTEGRATIONS, (d) FORCE MAJEURE EVENTS BEYOND OUR CONTROL

Some jurisdictions do not allow the limitation or exclusion of liability for certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Kansas City AI Pro, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

Your use of the Services
Your violation of these Terms
Your violation of any laws or third-party rights
Any content or information you provide to us
Your negligence or willful misconduct

10. Service Modifications and Termination

Modifications

We reserve the right to:

Modify, suspend, or discontinue any aspect of the Services at any time
Update these Terms from time to time (we will notify you of significant changes)
Change pricing for future services (existing service agreements remain unchanged)

Termination by You

You may terminate your use of the Services at any time by:

Providing written notice as specified in your service agreement
Discontinuing use of our website and Services

Termination by Us

We may suspend or terminate your access to the Services immediately if:

You violate these Terms
You fail to pay fees when due
We are required to do so by law
We reasonably believe your actions may cause harm to us or others

Effect of Termination

Upon termination:

Your right to use the Services ceases immediately
You remain responsible for any fees owed
Provisions that by their nature should survive (e.g., intellectual property, liability limitations, indemnification) will continue to apply

11. Third-Party Services and Links

Our Services may integrate with or link to third-party services, tools, or websites (e.g., Google Cloud, email platforms, analytics services). We are not responsible for:

The content, accuracy, or practices of third-party services
Any damages or losses caused by your use of third-party services
Third-party terms of service or privacy policies

Your use of third-party services is at your own risk and subject to their respective terms and policies.

12. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law principles.

Dispute Resolution

In the event of any dispute arising from these Terms or the Services:

Informal Resolution: The parties agree to first attempt to resolve the dispute informally by contacting us at team@kansascityaipro.com
Mediation: If informal resolution is unsuccessful within 30 days, the parties agree to attempt mediation before pursuing litigation
Jurisdiction: Any legal action or proceeding shall be brought exclusively in the state or federal courts located in Kansas City, Missouri

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to:

Natural disasters (earthquakes, floods, hurricanes)
War, terrorism, civil unrest, or government actions
Pandemics or public health emergencies
Internet or telecommunications failures
Strikes, labor disputes, or supply chain disruptions

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Kansas City AI Pro regarding the Services.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

Relationship

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Kansas City AI Pro.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make changes, we will:

Update the "Effective Date" at the top of this page
Post the revised Terms on our website
Notify you of significant changes via email or prominent notice (when appropriate)

Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

Kansas City AI Pro
Email: team@kansascityaipro.com
Location: Kansas City, MO

We will respond to your inquiry as promptly as possible.